FAQ

What types of cars do you allow in your program?

• We accept all types of electric vehicles!

How much do you charge up my car?​​​

• We charge it up to 90%, no matter the starting charge.

How do you get access to the car?​

• You and your concierge will coordinate through the app to ensure that they can easily and efficiently gain access to the vehicle.​

Who pays for the electricity?​

• Bolt pays for the electricity. For Tesla owners, you will be reimbursed for the cost of electricity. For non-Tesla owners, Bolt pays for the electricity with their company card.​

What happens if there is an accident?

• If there is an accident, and the concierge is at fault, Bolt will cover the cost of repairs to the vehicle.​